Are the iPhones refurbished or used?
OLDO sells refurbished and previously used iPhones. Each product listing provides the available details about the device.
Do the phones come with a warranty?
Where stated on the product listing, the device comes with a 1-month warranty. Please check the individual product page for warranty details and conditions.
Is delivery free?
Yes. We currently offer free delivery within the UAE.
How long does delivery take?
UAE orders are normally delivered within 3–5 business days.
Do you offer Cash on Delivery?
Yes. Cash on Delivery (COD) is currently available for eligible UAE orders.
Can I return my order?
Yes. You can request a return within 14 days of receiving your order, subject to our Returns & Refunds Policy.
What if my phone arrives damaged or has a problem?
Please contact us as soon as possible with your order number and details of the issue. We may request photos or videos to assess the problem and determine the appropriate solution.
How can I contact OLDO?
You can contact us by email at hussnainsaeed1998@gmail.com or by phone at +971 55 266 5896.
Where is OLDO located?
OLDO is based in Dubai, United Arab Emirates.
How can I check my order?
For questions about your order or delivery, contact our customer support team with your order number.